Payment Methods

1. Accepted Payment Methods

We accept a wide variety of secure payment methods to ensure a smooth checkout experience. You can pay using:

Credit/Debit Cards: Visa, MasterCard, American Express, Discover, UnionPay, JCB, and Diners Club.

Local Payment Methods: Depending on your country or region, additional local payment options may be displayed at checkout.

All card payments are processed directly on our secure checkout page without needing an external account.

2. Payment Security

Your financial security is our top priority. All payments are securely processed through our certified payment gateway, powered by Airwallex.

We do not collect, store, or have access to your credit card number or private banking information.

Our checkout features 3D Secure (3DS) authentication and industry-leading fraud mitigation tools to protect your transactions against unauthorized use.

3. Payment Currency

All product prices on our website are listed in USD (United States Dollars).

International Customers: While you can browse or check out using your local currency, the final transaction is processed in USD. If your bank or credit card account is held in a different currency, your card issuer may apply a currency conversion fee. We are not responsible for any foreign exchange or conversion fees charged by your financial institution.

4. Payment Timing

Standard Orders: Payment is authorized and charged in full immediately upon order confirmation at checkout.

Custom Orders (Custom Size, Color, or Style): Payment is collected in full at the time of order placement. Because custom dresses are meticulously tailored to your specifications, these orders are non-refundable once production begins, as outlined in our Refund Policy.

5. Order Confirmation & Payment Verification
Once your payment is successfully authorized, you will receive an automated order confirmation email from us. To ensure account security, some transactions may trigger a standard verification review by our risk assessment team. If your order requires additional verification, we will notify you via email, and the processing time may be extended by 24–48 hours.

6. Payment Issues

If your payment is declined at checkout, please check the following:

Ensure your card details (card number, expiration date, CVV code, and billing address) match your bank records exactly.

Verify that your card has sufficient funds or credit limit.

Confirm that your card is authorized for international or online transactions.

If the issue persists, we recommend contacting your card-issuing bank directly, as they can provide specific details regarding the decline. For further assistance, feel free to reach out to our team at [service@lcpiago.com].

7. Refunds & Payment Method

All eligible refunds will be issued back to the original payment method used during checkout (e.g., the exact credit card or digital wallet used).

Once processed on our end, refunds typically take 5–7 business days to appear in your account.

Please note that the exact timeline depends entirely on your card issuer or bank's processing times. For complete details on eligibility, please review our Refund Policy.

8. Contact Us
For any questions about payment methods or if you experience issues during checkout:

📧 Email: [service@lcpiago.com]

📍 Business Address: [Room C20, Block C, 3/F, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Hong Kong]

📞Phone: [+852 5123 4567]

⏰Business Hours: [Monday – Friday, 9:00 AM – 5:00 PM ET]